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Find the product(s) you want to buy and add it to the basket.

Go to the checkout page (payment page) and fill in your company details on the left.

Select the payment option “Invoice/Payment via bank transfer”

Press “Place Order” to receive the invoice.

Use the invoice for internal approval in your company before paying the invoice by bank transfer.

If you do not obtain internal approval and the order needs to be cancelled, please contact us via contact form or by phone.

For a confirmation of the delivery time of your required product. Please go to the product page and click on the ‘Ask a Question’ button.

This will allow you to ask any questions you may have about delivery times or anything else directly to the seller of the product.

Please see the help page for product question for further guidance.

When you place an order on MEMIDOS, you will receive emails with both order information and tracking information for your shipment.

If you have not received an email with the tracking information or are unable to see the tracking information on the carriers tracking page, then please contact the seller via our support-ticket system.

Please see the help page for shipping for further guidance.

Go to the product you want to know more about and click on the ‘Ask a question’ button.

Please see the help page for product question for further guidance.

For assistance with a purchased product, please contact the seller via the support-ticket system

Please see the help page for product support for further guidance.

If you wish to return a product, please see the help page for Cancellation, Return & Refund and follow the instructions.

If you are experiencing technical issue while placing your order, please contact us via contact form or by phone, and we will do our best to help you as fast as possible.

To start selling products on MEMIDOS, you need choose a membership and create your seller account.

Please see the help page: How do I setup a seller account? for further guidance.

Please do also see this page for a complete set of video tutorials.

In case you need help with setting up your seller account or products or if you don’t have the needed resources within your own organisation, you get in touch with one of our local partners. To see the contact details of our partners in the different countries please click here.

Book a free consultancy meeting and learn more about how MEMIDOS can help you sell your products globally.

Please contact us via contact form or by phone.