3.1 The Seller warrants to the Buyer that all products delivered by the Seller are free of defects in relation to materials, design and finish (the "Warranty"). The Warranty applies for the warranty period for the specific product, and any claim from the Buyer under the Warranty must have been made in writing to the Seller within the warranty period. The warranty period for the product is specified on the MEMIDOS product page. The warranty period is counted from delivery of the product.

3.2 Complaints must be made in writing and be received by the seller no later than 6 working days after the
error/defect could have been discovered using general diligence. In all events, a complaint must have taken place before expiry of the warranty period.

3.3 In case of timely complaints, see 3.2, The Seller is obliged, at the Seller’s own choice, to redeliver or repair products not in compliance with the Warranty. This is the Buyer’s sole remedy in the case that supplied product are not in compliance with the Warranty or otherwise defective. The Seller is not obliged to pay the installation costs in the events where installation can usually be made by the Buyer.

3.4 The warranty only applies if the product has been handled, stored and used with the proper care, for the intended purpose and in compliance with applicable law, user instructions and other instructions from the Seller, and that the products supplied, have not been changed or otherwise modified in any way. No warranty is granted for wearing parts, and usual wear and tear are not covered by the warranty.

3.5 No warranty is granted to products that can be categorised as wearing parts or consumables.